How do I restore a backup of my website?

First: is a revision enough?

WordPress keeps earlier versions of every page, every post, and every builder: revisions. Did you accidentally delete some text or mess up a section? Then you can restore just that page without affecting the rest of your website.

1. Open the page in the editor.
2. Open the Revisions in the sidebar on the right.
3. Use the slider to choose the version before the mistake.
4. Click on Restore this revision.

You can read how this works in drafts, examples, and previous versions.

Where are your backups?

Backups of your entire website (files and database) are not in your theme or in a plugin. They are created by the hosting.

• Do you host your website with us? Then we make the backups. You can read more about what is included in the hosting at web hosting.
• Do you host your website elsewhere? Then your hosting provider manages the backups. Ask them how to restore a backup.

Have us restore a backup

Contact us and provide as much detail as possible:

• What went wrong (a page, the entire website, a form, the webshop).
• When it was last working correctly, as accurately as possible: date and approximately the time.
• Whether there have been orders, submissions, or new pages added since then that you want to keep.

We will then check which backup moment fits best and restore it. If you have WordPress maintenance

with us, it falls under the maintenance. How often backups are made and how long they are kept depends on your package. Ask us if you want to know.

What will be lost?

A backup restores your website to exactly the moment of the backup. Everything that happened after that is gone:

• pages, posts, and photos that you added or changed afterwards;
• form submissions that came in afterwards;
• orders and customer accounts in your webshop from after that moment;
• users that were added afterwards.

Therefore, export the submissions and orders you want to keep before restoring, or let us know that we should pay attention to that. You can read how to export submissions in viewing and exporting submissions.

Is it not working?

• I don’t see any Revisions on my page. The page has never been saved again, so there is no earlier version.
• The error is in the General options or in a menu. There are no revisions for that. Contact us for a backup.
• I don’t know when it went wrong. Check the revisions of a few pages to see when something last changed. That helps us choose the right backup moment.
• After restoring, I miss an order or submission. That came in after the backup moment. Let us know, sometimes it can still be retrieved from the newer situation.

You can read more about working safely in keeping your website safe and up-to-date.

Can’t figure it out? Call us at 06 35 66 47 73, email to info@lefcreative.nl or contact us.