How do I change my phone number, email address, or address across the entire site?

How does it work?

In Company details, you enter your information once. On your pages and in the footer, it will not show the number itself, but a shortcode. This shortcode will display the current number when the page is shown. Phone, mobile, fax, and email will automatically become clickable links.

Step 1: Go to General options → Company details

Click on General options and then at the top on the button Company details. The tab Company details will be open.

Step 2: Edit the fields

You will see these fields. Under each field, the name you use in the shortcode is displayed:

• Company name (company_name)
• Address (company_address) and Postal code and city (company_zip_city)
• Phone (company_phone), Mobile (optional) (company_phone_mobile) and Fax (company_fax)
• Email (company_email)
• VAT number (company_btw) and Chamber of Commerce (company_kvk)

At the top of the tab, there is an explanation with all the possibilities of the shortcode.

Step 3: Click on Update

Click on Update. Open your website and check the footer and your contact page: the new information is now displayed there.

Check individual listings

If your number is typed somewhere instead of using the shortcode, it will not change there. Look for it: open your website, press Ctrl + F (on a Mac Cmd + F) and search for your old number. Replace it wherever you find it with the shortcode:

• [theme_option field="company_phone"] for your phone number;
• [theme_option field="company_email"] for your email address;
• [theme_option field="company_address"] and [theme_option field="company_zip_city"] for your address.

If you list multiple pieces of information, add newline="true". If you want different text on the link, such as ‘Call us’, place that between an opening and closing shortcode. More examples can be found in automatically inserting your phone number into text.

Webshop: your information in WooCommerce

Do you have a webshop? Then your address, company name, and email address will also be saved to the WooCommerce settings, for example, as the sender of order emails. If you do not want this, enable Do not synchronize company details to WooCommerce in General options → Webshop.

Your social media profiles and the WhatsApp button are on the second tab: see linking your social media and a WhatsApp button. You can read where your information is located in the footer in adjusting the footer.

Having trouble?

• On one page, the old number is still displayed. It has been typed there. Replace it with the shortcode.
• You see the shortcode as text on your website. Check the spelling: straight quotation marks and the field name exactly as it appears under the field.
• The number is not clickable. It is typed in the text. With the shortcode, it will automatically become a link.
• A button with your number behaves strangely. There is a shortcode in the button text. Type the number in the button.
• Can’t figure it out? contact us.

Frequently asked questions